Privacy Policy for VocaFyed

Last Updated: 12/26/24

Welcome to **VocaFyed**. By accessing or using our website and services, you agree to comply with and be bound by the following terms of our Privacy Policy. Please review them carefully. If you do not agree with these terms, you may not access or use our services.

Acceptance of Terms

By using **VocaFyed**’ website (https://www.midnightoilsessions.com) or its services, you confirm that you understand and accept our Privacy Policy. These terms constitute a legally binding agreement between you and VocaFyed.

Service Description

VocaFyed provides private and confidential phone line services for users to discuss personal thoughts, feelings, and challenges in a safe and non-judgmental environment. Our services are designed to support users by providing empathetic listening and general emotional support.

**Please note:** VocaFyed is not a therapy service, and our team members are not licensed mental health professionals. For clinical or emergency mental health care, please contact a qualified mental health provider.

Eligibility

To use VocaFyed, you must be at least 18 years old. By using our services, you represent and warrant that you meet this eligibility requirement.

We at VocaFyed respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit or use our services (collectively, our “Services”), and our practices for collecting, using, protecting, and disclosing that information.

1. Information We Collect

  1. Personal Information:

    • Name: We may collect your name if you fill out our contact form or call us.

    • Phone Number: We may collect your phone number to communicate with you regarding inquiries, services, or support.

    • Email Address: We may collect your email address if you submit it via our contact form or if you communicate with us through email.

  2. Automatically Collected Information:

    • Advertising Pixels: We use advertising pixels (such as Facebook Pixel, Google Ads Pixel, or other similar technologies) to track user activities on our website. This helps us enhance our advertising strategies and measure the effectiveness of our campaigns.

  3. Payment Information:

    • We use third-party software for payment processing, and these service providers may collect additional information to process your payment. We do not store your credit card or other payment details on our servers.

2. How We Use Your Information

  • Communication: We use your name, phone number, and email address to respond to inquiries, provide requested services, and offer customer support.

  • Advertising and Marketing: We use advertising pixels to track your activity on our website in order to enhance our advertising campaigns and provide you with relevant marketing materials.

  • Payment Processing: We share necessary information with third-party payment processors to complete transactions.

  • Compliance and Protection: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing and Disclosure of Information

  • Third-Party Service Providers: We may share your information with trusted third parties who assist us in conducting our business, such as payment processors. These companies are authorized to use your personal information only as necessary to provide their services.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

We do not sell any information that we collect or use from third-party software.

4. Children’s Privacy

We do not knowingly collect personal information from minors. If we discover that we have accidentally collected personal information from a minor, we will take immediate steps to:

  1. Remove the minor’s access to our services, and

  2. Delete the minor’s personal information (such as name, email, phone number) from our records.

If you believe that we might have inadvertently collected information from a minor, please contact us using the details below.

5. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights and Choices

  • Access and Correction: You have the right to request access to or correction of your personal information.

  • Deletion: You may request that we delete your personal information when it is no longer necessary for the purpose it was collected.

  • Opt-Out: You can opt out of certain uses of your personal information, including targeted advertising. You can also adjust your browser settings to refuse some cookies and pixels, although this may limit certain website functionalities.

7. Third-Party Websites

Our website may contain links to external websites or services that are operated by third parties. This Privacy Policy does not apply to those external sites or services. We encourage you to review the privacy policies of those third-party websites.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will post any changes on this page, and the revised policy will indicate the date of the latest update. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

VocaFyed
888-884-2799
vocafyed@gmail.com

By using our website and services, you acknowledge that you have read and understand this Privacy Policy and consent to our practices regarding the collection, use, and disclosure of your personal information as described herein.